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27 March
2008 Radisson
Resort And Casino Receives Awards For the second
year in a row since it opened its doors in November
2005, the Radisson Fort McDowell Resort and Casino
has received numerous awards from Carlson Hotels
Worldwide as well as esteemed industry associations
and publications. 2007 AAA Four
Diamond Award The resort
received this highly coveted designation for a
second consecutive year, after being awarded it
initially during its first fiscal year of
operation. President's
Award The President's
Award was granted by Carlson Hotels at a recent
global business conference to 80 of 204 Radisson
properties in the Americas who excelled in property
quality and cleanliness; property management,
marketing and sales; leveraging the
revenue-generating tools of the brand; and
delivering total guest satisfaction. This is the
second year in a row that the hotel has received
this accolade. General Manager
of the Year Nomination Radisson Fort
McDowell Resort & Casino General Manager Greg
Carrish was also one of three individuals nominated
for Carlson Hotel's Esprit Award, which is given
annually to the top manager who establishes a high
level of employee and guest engagement, and is
recognized for excellence in guest
services. White Glove
Award This annual award
was also conferred by Carlson Hotels to select
properties that achieved top scores on both guest
room and bathroom cleanliness as voted on by
guests. The Radisson Fort McDowell Resort &
Casino was the only Radisson hotel in the Americas
to receive it this year; this is the second
consecutive year that the resort has been
commended. Yes I Can!
Award Another internal
recognition from Carlson Hotels, this award
acknowledges that all aspects of the Yes I Can!
program are in place, and praises a Service
Performance Index (SPI) in the top 25 percent of
the brand. The resort was one of 41 recipients of
this award. HSMAI General
Manager of the Year Award (Arizona
chapter) Greg Carrish was
acknowledged as HSMAI's top general manager in
Arizona, based on his strength as an industry
leader, contributions to the community, and support
of his staff's involvement in HSMAI. Smart Meetings'
Platinum Choice Award In late 2007, the
Radisson Fort McDowell Resort & Casino was
acclaimed as one of the top 100 properties and
venues in the Western Region by this highly
regarded industry publication. "None of these
awards would have been possible without the Yes I
Can! attitude modeled by Greg Carrish and
demonstrated by our dedicated employees," said Rick
Tomljenovic - Partner, Tristar Hotel Management
Company, who manages the resort. "We're honored to
have received so many accolades from our peers both
internally and externally, and pledge to continue
providing exceptional customer service and
unparalleled guest satisfaction." |
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