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Play online at CasinoLuckCasino Beacon > Reviews > CasinoLuck Review

CasinoLuck Casino Review

Welcome Bonus
100% first bonus up to £150 + 150 free spins on Starburst. All members get a monthly 50% reload bonus up to £150.

Casino Games

Players can search CasinoLuck for their favourite games and browse through various game categories. Favourite games can be saved for easy access in the future. The games work on PC and Mac. Mobile users can play using iPhone, Android or tablet.

There are more than 800 games powered by Aristocrat, Betsoft, Cryptologic, Microgaming, NetEnt, Thunderkick and other suppliers. Games are played in your browser with no download required.

A nice facility at CasinoLuck is the ability to play all of their games for free. This can be a great way to 'try before you buy' to see if you like the games before risking real money. Simply click the 'try our games for free' image at CasinoLuck's website and you'll have access to the complete collection of casino games, including roulette, blackjack, video poker and more than 80 online slot games.

Play now - CasinoLuck - CasinoLuck T&C

Welcome Bonuses

You'll get a 100% first deposit bonus up to £150 and if your deposit is £20 or more then you'll get 150 free spins on Starburst.

Monthly Reload Bonus

Every first deposit you make each month (in the first seven days of the month) will be eligible for a 50% 'reload bonus' up to £150.

Banking

Depositing money and withdrawing your winnings at CasinoLuck is straightforward. The 'help pages' at the casino's website are excellent. As well as displaying a comprehensive list of deposit methods, you can select your country of residence and local currency to generate a specific list of deposit methods available where you live. You'll also be given details of any limits that apply to each banking method (minimum and maximum deposit amounts).

For players living in the UK and playing in UK£, there are many accepted banking methods at CasinoLuck, including:

  • Credit Card (MasterCard, Visa)
  • Debit Card (Maestro, Switch, Visa Debit, Visa Electron)
  • Bank Transfer
  • Click2Pay
  • EcoCard
  • EntroPay
  • Moneybookers/Skrill
  • Neteller

We didn't find any mention of a maximum daily/weekly/monthly withdrawal amount when reading through the terms and conditions at CasinoLuck. However, we found this at the casino's FAQ pages: "The maximum withdrawal amount is £5000 per day."

It could be an oversight but it's not right to enforce a limit on how much you can withdraw if this limit isn't even mentioned in the casino's terms and conditions. We're not a huge fan of withdrawal limits but £5000 a day isn't too horrible. Still, we'd be happier to see it removed entirely.

Customer Service

Credit where it's due, the level of customer support we experienced from CasinoLuck was very good. We tested the casino's support staff on a number of issues and we always received a reply within a few hours. Some responses came back in minutes.

Even more impressive was the quality and level of support we received - we don't know if the customer support is outsourced or in-house but in either case, CasinoLuck is getting excellent value for money. In one example, we e-mailed the casino to find out whether their games worked when using a Mac computer (we'd found conflicting advice regarding this issue on CasinoLuck's website) and the support representative responded with a number of e-mails, going above and beyond the call of duty, confirming the casino games are Mac-friendly and even testing things personally on a Macbook.

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