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Casino
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Jackpots Casino Review All
Jackpots Casino
Review Welcome
Bonus: Software:
Microgaming Our
Rating: Introduction All
Jackpots
Casino
is a well-known and popular
Online
Casino
with a large base of players
worldwide, including the United
Kingdom. The casino is part of
the Jackpot Factory group of
online casinos and has been in
operation since 2003. All
Jackpots Casino offers new
players a free-money welcome
bonus of up to £200 free and
a loyalty program which can
generate additional free cash in
your player account. Players also
receive 10% cashback on
subsequent deposits made (see
below for details). Because
All Jackpots is very much a
worldwide online casino, taking
players from all over the globe,
you will often spot references on
their website to amounts of
'credits' rather than pounds,
dollars or euros. For example,
All Jackpots Casino's promotions
page states you can "claim your
100% match welcome bonus, for up
to 200 credits free". In
short, when you see 'credits'
then it means pounds. Of course,
for our non-UK visitors then
'credits' means dollars if you're
playing in US$ and euros if
you're playing in
euros. Free
Money Welcome
Bonuses All
Jackpots Casino are currently
offering all new players a 100%
deposit-match bonus on your first
real-money deposit of £25 or
more. You can claim up to
£200 free with this bonus.
Any initial deposit over
£200 will still get you
£200 free. For
example: All
Jackpot Casino say that all
bonuses will be credited to your
player account within three hours
of making your
deposit. Before
you rush off and grab this
welcome bonus, we have to draw
your attention to some
restrictive term and
conditions. All
Jackpots use a bonus system they
call 'ClearPlay' which they
reckon is "an innovative,
easy-to-use account management
tool that makes your gaming
experience
easier". All
of the ClearPlay terms and
conditions are listed on All
Jackpot Casino's website, as well
as an interactive tour, but we'll
cover the basics here. The
bonus you receive is subject to a
30x playthrough requirement which
means that you must place wagers
totaling 30 x the bonus you
receive before you can withdraw
it. For example, if you deposit
£50 and get a £50 free
welcome bonus then you must place
wagers totaling £1500 (30 x
£50 bonus) before
withdrawing your
bonus. Different
games contribute a different
percentage of your play towards
the required playthrough. For
example, slot games and American
roulette count 100% towards the
playthrough requirement but video
poker, craps, baccarat and
blackjack only contribute
10%. The
ClearPlay Bonus System splits
your casino account into a cash
balance and a bonus balance. Your
combined total is always
available for play while you can
see at-a-glance the bonuses
remaining to be played through
before they can be
withdrawn. As
the required playthrough
requirements are reached, your
money is automatically
transferred from your bonus
balance to your cash balance in
increments of
£10. The
ClearPlay Bonus System clearly
shows you the credits available
for withdrawal at any one time.
Your cash balance is all yours
and available to withdraw
whenever you wish. There's
even more to hold you back if you
want to bet big with your bonus
money. Check out this gem in the
bonus terms and conditions:
"When a player receives a
welcome bonus from the casino,
that player's maximum bet is
limited to 5% of the total amount
he or she deposits and receives
in subsequent bonuses, up to 10
credits." This
means that if you deposit
£50 and get a £50 bonus
then your maximum stake, until
you reach the playthrough
requirement, is just £5.
Yep, a lousy fiver! If
you feel confused then don't feel
alone - we had to read everything
a few times before it all sunk in
and we do this for a living! To
be perfectly honest, we recommend
you give serious consideration to
not even bothering with a welcome
bonus. Many players decide to
ignore the bonus and just play
with their own money as you would
at any land-based casino. This
way, you can deposit and withdraw
when you want. You also don't
have to worry about which games
you play. It's
worth pointing out that if you
have joined any of the other
online casinos in the Jackpot
Factory group of casinos (All
Jackpots, All Slots, Wild Jack
Casino and First Web Casino) and
taken a free money welcome bonus
at any of them, then whilst you
can still join All Jackpots
Casino you won't be entitled to
the free money welcome bonus on
offer for new players. In
addition to the the initial
welcome bonus, you can also get
10% cashback on ALL subsequent
deposits, up to £350 free
each month. This adds up to a
whopping £4,200 completely
free each year if you take full
advantage of the
offer. Casino
Games All
Jackpots Casino is powered using
Microgaming (Viper) software.
That simply means that
Microgaming provide the software
that operates the
Casino
Games.
Microgaming are by far the most
popular and advanced of all
online casino software developers
so you're unlikely to be
disappointed with the games you
play at All Jackpots. There
are more than 300 games available
at All Jackpots so even the most
demanding of online casino
players should find more than
enough to keep them entertained.
All Jackpots Casino features all
of the most recent game releases
and continue to add three or four
new games, or variations on
existing games, every
month. It's
worth having a look at some of
these newer releases - some will
just blow you away. Casinos games
never used to look like
this! The
300+ games at All Jackpots range
from the old classics such as
roulette, craps, slot games,
baccarat, etc. to the more
adventurous - more than ten
blackjack games and 30+ poker
games including video poker and
stud poker. There
are also plenty of games with
Progressive
Jackpots
which can be hugely exciting to
play. These are usually slot
games but a few progressive games
are based on classics such as
roulette or blackjack. These
games are linked up from all
participating online casinos
which use Microgaming software
and a small part of each bet goes
into a 'progressive' pot which is
won when the jackpot come in.
These jackpots can run into the
millions of pounds and are won
far more often that you might at
first think. Even
if you mostly play standard slot
games or table games such as
roulette or blackjack, the
progressive games are definitely
worth checking out - a couple of
quid can turn you into an instant
millionaire. A
great feature you may want to
look at is the Live
Dealer
games. Here, you can play
roulette, blackjack and other
games against a real, live dealer
and watch the game in action.
Brilliant stuff. If
you're unsure how to play some
casino games then you'll want to
check out All Jackpot Casino's
comprehensive and easy-to-follow
guides and game information. Take
a look at around the games at the
casino's website - they've done a
really good job of explaining how
to play. Reassuringly
Transparent One
good thing that becomes apparent
when you spend any time looking
around All Jackpots Casino is
that they've made quite some
effort to be clear and
transparent about most of what
they do. One
nice aspect of the casino's
website is that you can take a
look at their payout reports and
see what kind of percentages
they've been paying out on their
games. All
of the online casino games at All
Jackpots are independently
audited. The payouts are verified
and reported by eCOGRA
(e-Commerce Online Gaming
Regulation and
Assurance). You'd
probably be surprised at how
generous the payout percentages
are at most online casinos and
All Jackpots is no exception. The
most recent report shows an
overall payout percentage of
96.4%. When
you consider these percentages
and the odds you're getting by
playing online, it rather puts
you off going back to a
land-based casino
again. Getting
Started As
we mentioned above, whilst All
Jackpots Casino is popular with
UK players, it's very much a
global brand and this will become
quickly apparent when you visit
All
Jackpots Casino's
Website.
You will see plenty of references
to UK £, US$ and
euros. In
any event, when you
download
the casino
software
from All Jackpot's website and
create your new player account,
you will have the opportunity to
specify what currency you wish to
play in. If you're UK based then
obviously you'll be selecting UK
£ (pounds). One
small niggle - we said earlier
that All Jackpot's website refers
often to 'credits' rather than
pounds. Well, this is also true
when you are in are the casino
itself - your balance is shown in
'credits' and it would have been
nice to be reassured that 50
credits equaled
£50. This
could quite easily be confusing
for a novice player, especially
as the casino's landing page
shows jackpot amounts and
promotions in US$ so it would be
easy to assume that 50 credits
meant $50. We
did mention this in our original
review back in June 2008 and the
same criticism applies at the
time of writing this updated
review (21 July 2010, to be
precise). In
addition, much of the spelling is
American rather than British (ie.
'center') and this again can put
off new or nervous UK players who
really need reassuring that
they're dealing with a UK
operation. If
we can forget the multiple
currency references then overall,
this casino's website is pretty
impressive. It's information-rich
yet easy to understand - and it
looks very modern. They've
clearly done their homework in
putting together a very
reassuring and welcoming
website. Going
back to the casino download for a
second, it's worth giving fair
praise to All Jackpots for making
the download process extremely
easy and transparent. We found
here that there was no possible
way to get confused about what to
do to get the casino software
onto our PC. It tells us what to
click and when and pretty much
takes you by the hand through
every step of the way. Top marks
to All Jackpots Casino for
putting together what has to be
the best download and
installation instructions we've
ever come across at any online
casino. A
Helping Hand Given
what we do for a living, it's
sometimes difficult to remember
which online casinos we've joined
and which we've yet to play at.
We couldn't actually remember
playing at All Jackpots before so
started to create a new account -
only to be told that we already
had an existing player
account. They
were right - we'd been here
before. Thing is, we couldn't
remember when we'd joined so
wanted to check what contact
details they'd got for us - we
moved from Birmingham to
Herefordshire a few years ago.
Something of a culture shock, you
could say. Less people and more
sheep (no, that's not what
tempted us here). We
were surprised to find that
nowhere in the casino itself
could we check our account
details. We clicked on 'My
Account' but there was nowhere to
find our details. All we could
realistically do in there was
change our password. Sometimes
you can view/change your account
details via the casino's website
so we had another look around
there. Nope, no account login
there so we had no way to
check/update our address,
telephone number, etc. This
gave us a perfect opportunity of
testing the customer support at
All Jackpot Casino. We contacted
them via telephone and were
connected within seconds to a
very helpful support
representative who went through a
bazillion security questions
(perhaps excessive but also
reassuring) before confirming
that we did indeed still have
correct contact details
registered in our player
account. So
that's sort of one step forward
and one step back. It's great
that customer support is so
reliable, secure and helpful -
but it's also a shame that we
found need to contact them in the
first place to do something that
we should've been able to do from
either the casino's website or
the casino software
itself. While
we're on the subject of customer
support, it nice to know that
they're on hand 24/7, every day
of the year should you need to
reach them. They can be reached
via freephone (UK, 0800)
telephone or via e-mail. You can
also use the casino's excellent
Live Chat facility.
Live
Chat is by far the best way to
talk to a casino's support team.
It's quick, easy and above all -
you don't actually have to pick
up the phone and speak to anyone.
For online casino players sitting
in the comfort and privacy of
their own home, that's something
of a big deal. Ideally,
there should also be a land-based
postal address on the support
pages. Rightly or wrongly, the
absence of an address looks
dodgy, as if the casino does not
want to be 'found'. Say
Something Nice As
this stage, it may sound like
we're unimpressed with All
Jackpots Casino and this would be
inaccurate. The casino IS
impressive. Once you're in the
casino itself, the navigation is
clear and there are some nice
touches. When you log in, you're
presented with the latest news
and promotions on offer (albeit
in US$) and you're shown the
latest new games that have been
added. Even better, you're also
shown your 'favourite' games (or
'favorite', as they've spelt it
with another American-ism) that
you've played most often so you
can quickly get back into the
action that you like
most. We
should also give due credit to
All Jackpots because they have
actually updated many parts of
their website since our original
review and addressed lots of
issues. We've been able to remove
huge chunks from our original
review because the criticisms we
raised no longer apply. Top marks
to All Jackpots for sitting up
and listening. Show
Me The Money All
Jackpots Casino have a wide range
of deposit/withdraw options to
use and they're all listed
clearly on the 'banking' page at
the website. Some of them are
well-suited to UK players and
some less so, but in any event
most UK online casino players
tend to use their credit or debit
card. For those who
Do
Not Have A Credit/Debit
Card,
or don't want to use it, there
are plenty of
alternatives. Whatever
method you opt for, All Jackpots
promises to offer safe, secure
and reliable banking transactions
and prompt payouts when you come
to collect your
winnings. If
you'd like to get your hands on a
credit or prepaid debit card then
we have some recommended places
to get one. See the
Credit
Cards
and Prepaid
Debit
Cards
pages. The
full list of available banking
options are: Many
of these won't be familiar to
some visitors but they're mostly
online 'money wallets'
(e-wallets) similar to
PayPal. We
are pleased to report that we
found nothing in the casino's
terms and conditions limiting the
amount of money you can withdraw
on a daily or weekly basis.
A number of online casinos
have placed limitations on weekly
withdrawals so we're pleased that
All Jackpots have not done
so. Player
Loyalty Club Players
who sign-up at All Jackpots
Casino are automatically enrolled
in their 'loyalty program' which
rewards you as you play, without
you really being aware of it or
having to do a thing. Every
bet you make, regardless of
whether it's a win or lose, will
earn you loyalty points. For
every 10 credits (that's £10
to you Brits, $10 to USA players,
etc.) will get you a loyalty
point. So, if you make two
£10 bets, win one and lose
one, you've gained two loyalty
points even though you've not
actually won or lost any
money. These
loyalty points can become very
valuable. Unlike your local
petrol station, you don't
exchange them for junk you don't
want. They're exchangeable for
real money into your player
account. For
every 1000 loyalty points you
have, you can claim 10 credits
(£10) in cash back into your
account. It all adds up to some
serious cash and you'll probably
find that you completely forget
about them for a while. That's
what usually happens to us and
it's a nice surprise when you
remember about it and check your
loyalty point balance (which you
can do any time from the casino
software) and find you've got a
stackload of points which you can
exchange immediately for cash in
your player account. There
is no limit to how much cash-back
you can get - so the more you
play, the more you
get. The
loyalty program is an excellent
plus for All Jackpots
Casino. High
Roller? Step This Way,
Sir If
you're a high roller and chuck
around some serious money then
it's likely that you're going to
be invited to All Jackpot
Casino's VIP Club which is an
invitation-only, exclusive club
with extra privileges. Get
yourself into the VIP Club and
you'll get access to the
exclusive VIP Lounge Casino. Now,
we've never actually bet enough
at this casino to get an invite
so we can't tell you much more
than what the casino themselves
tell us - which is that you'll
get a dedicated support team,
personal e-mail and access to
exclusive promotions - plus other
"terrific perks". The
only real benefit of being in the
VIP Club, we imagine, would be
the exclusive promotions which no
doubt come in the form of loads
of free money in exchange for
large deposits or wagers. The
rest of it, quite frankly, you'd
hope to get from being a standard
player. If you didn't get decent
support and personalised e-mails
when you contact them then it's
unlikely you'd stick around
anyway. We're
not trying to say that the VIP
Club doesn't sound nice, because
the extra free money promotions
do sound tempting. We're just
saying that you probably get most
of the listed 'benefits' from
being a regular player
anyway. On
the plus side for high rollers or
big winners, we had a pretty good
look through the casino's terms
and conditions and could not find
anything that restricts the
amount you can be paid in any
particular period. Some online
casinos (though thankfully not
many these days) limit the amount
you can receive each week or each
month so that if you win a
shedload of money, it takes
forever to get your hands on it
all. No such shenanigans here,
we're pleased to
report. Summary Despite
a few niggles, this is actually a
really good place to play.
They operate a trustworthy and
fair online casino with solid
customer support and some
brilliant games. |
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