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Casino
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> Mansion
Casino Review Mansion
Casino
Review Welcome
Bonus: Software:
Playtech Our
Rating: Mansion
Casino
is a popular Online
Casino
with games powered by
Playtech
software. They were launched in
2004 and are licensed by the
Government of
Gibraltar. Mansion
Casino is included in the 'white
list' of approved jurisdictions
now allowed to advertise gaming
services in the UK. New
players at Mansion Casino
are welcomed with a free money
welcome bonus of up to £200
free. At
the time of writing (26 January
2010), Mansion Casino are
currently the main shirt sponsors
of Tottenham Hotspur Football
Club. Free
Money Welcome
Bonus The
free money welcome bonus is a
100% deposit-match bonus of up to
£200. In
order to earn this bonus, you are
required to wager 40 times the
bonus amount. For example, if you
deposit £200 you'll get
another £200 free, so you
need to wager £8000 in
bets. If
you are not UK based then
you should read carefully the
promotion terms and conditions at
Mansion Casino's website -
players from China don't get the
bonus at all and players from the
USA are not accepted. We
couldn't find any minimum deposit
requirements in order to get the
welcome bonus. Casino
Games You
can download Mansion's free
Casino
Games
software and get access to their
entire collection of more than
100 casino games or you can
instead play their 'instant
games' via your browser. Choosing
not to download the software gets
you access to a smaller
collection of games - 60 of them
to be precise. Choosing
to download the games software is
usually preferable as it gives a
better overall gaming experience
but it's nice to be able to play
without downloading if you're
using someone else's PC or your
PC is running short on available
memory. Into
The Action If
you're playing the 'instant'
version rather than downloading
the games software, then you need
to remember to switch off any
pop-up blocker on your PC as the
games will open in a new
window. One
nice thing about Mansion Casino
is that you can choose to play
for 'fun money' rather than real
money, which can be a nice way to
ease yourself into the action
gently and try out the games
before going on to risk real
money. However, things got a bit
messy when we tried to do just
that. We
found the opening of multiple
windows a bit annoying. For
example, we clicked to play
blackjack which opened in a new
window. After a while we clicked
'lobby' to play another game
which opened in another new
window. We clicked to play
roulette and wondered where it
had gone, only to find that it
had opened in the window where
blackjack had been. Not exactly a
disaster of an experience but
still, it wasn't exactly what
we'd call tidy. We
came across other annoying little
niggles. It would be unfair to
describe them as reasons not to
play at Mansion Casino but
they're quite easily fixable and
Mansion should make a few tweaks
to give a better player
experience. One such example can
be found when playing roulette.
After you've placed a bet and
watched the ball land, you can't
simply click 'rebet' to place the
same bet, or place a different
bet. First, you have to click
'New Game' and then place your
next bet and then click 'Spin'.
There's absolutely no need for
the 'New Game' thing and it can
become rather annoying after a
while. We
also found the total lack of any
sound effects rather offputting.
It's nice to be able to switch
off any audio when playing at an
online casino but not having any
in the first place can mean a
somewhat eerie gaming session
which lacks any real
atmosphere. Many
of these niggles apply only to
the instant games. If you follow
our advice and download the games
software then you'll find you
have a much improved
experience. VIP
Club It's
good to see that Mansion Casino
have rewards in place for regular
players. These rewards come in
the form of Mansion's
VIP Club. It
isn't immediately apparent from
Mansion's website exactly how
much you need to spend or how
often you need to play to gain
access to the VIP Club but
that does make it seem even more
exclusive and something to aspire
to. Or maybe it's really bad
customer service. We like it,
anyway. Mansion
say "It’s really easy to
earn your VIP Club Membership -
just keep playing your favourite
casino games" which are not
perhaps the most detailed
instructions. They
go on: "Regular real money
players will soon have wagered
enough to be granted membership.
Our VIP Manager checks all
players on a daily basis and
makes notes on frequency of play,
player deposits and player
turnover - as well as preferred
choice of games." If
you do gain entrance to this
magical land of paradise then
you'll get monthly exclusive VIP
promotions, random free money
drops, hospitality opportunities
at top sporting events and direct
contact with Mansion's Casino VIP
Manager to deal with any issues
you may have. Mansion
list as one of their hospitality
events, "experiences at
Tottenham Hotspur Football
Club" so perhaps it's not as
wonderful as we'd hoped. Now, if
they'd said a box at Villa
Park... Customer
Support We're
pleased to note that customer
support is a priority at Mansion
Casino and you can reach their
team via any of several contact
methods. In
the unlikely event that you need
any help then you can get hold of
a Mansion Casino customer support
representative via freephone
telephone, e-mail or via their
Live Chat facility. It's also
nice to see that Mansion Casino
have listed a full postal
address. Banking Players
at Mansion Casino can deposit and
withdraw via many different
methods and you're unlikely to
find a deposit method you want to
use that isn't available
here. You
do not need to have a credit or
debit card to deposit at Mansion
as they have a variety of
alternative banking
options. You
can deposit at Mansion via credit
or debit card, cheque/money
order, Neteller,
bank wire, Instadebit,
Ukash,
Moneybookers
and EcoCard. Mansion
Casino also accepts deposit via
Prepaid
Credit and Debit
Cards
which can be a useful way to
budget your spending. Summary Mansion
is a functional and reasonably
enjoyable online casino. They
could fix a couple of niggles to
improve things but overall,
they're a good place to
play. |
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